Shipping policy
Have a question about your order? You'll find everything you need to know about our shipping and delivery below.
All orders are shipped via Australia Post.
Once your order has been dispatched, you'll receive a tracking number via email so you can follow your parcel every step of the way.
📦 Delivery Times (within Australia):
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Standard Shipping: 2–8 business days
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Express Shipping: 1–4 business days
Delivery times may vary depending on your location and during peak periods.
International Orders
Orders shipped outside Australia may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Need Help?
If you have any questions about your order, we're always happy to help.
Please contact us at info@equissecollective.com and our team will get back to you as soon as possible.