Shipping policy
Have a question about your order? You'll find everything you need to know about our shipping and delivery below.
Australian Shipping
Delivery Options
Standard Shipping
- 2–10 business days
- $12 AUD
Express Shipping
- 1–5 business days
- $18 AUD
Delivery timeframes begin once your parcel has been collected by Australia Post.
Tracking Your Order
Once your order has been dispatched, you'll receive a confirmation email containing your tracking number.
You can use this tracking information to follow your parcel's journey directly through our shipping partner.
Dispatch Times
We aim to dispatch all orders within 1 business day of purchase.
- Orders placed on weekends or public holidays will be dispatched on the next business day.
- During product launches, promotions, and sale periods, please allow an additional 2–3 business days for dispatch due to increased order volumes.
Need Help?
If you have any questions about your order, we're always happy to help.
Please contact us at info@equissecollective.com and our team will get back to you as soon as possible.